Shipping Policy

SHIPPING Once received, orders will be processed within 1-2 days. Our standard shipping days are Monday to Friday, excluding weekends and holidays. For a limited time, Venustas is offering FREE ground shipping within the US and Canada. Currently we do not offer shipping to other countries other than US, Canada. Please refer to the table below for shipping costs and delivery times. Country Order Value VENUSTAS Shipping Method Shipping Charge (USD) Delivery Time United States (Contiguous) Normal Product Standard Shipping $0   3-7 Days   Normal Product Expedited Shipping $10 2-6 Days Canada Normal Product Standard Shipping $0 4-8 Days Normal Product Expedited Shipping $10 3-7 Days United States (Contiguous) Accessories Standard Shipping $5 3-7 Days Accessories Expedited Shipping $10 2-6 Days Canada Accessories Standard Shipping $5 4-8 Days Accessories Expedited Shipping $10 3-7 Days United States (Contiguous) Open Box Standard Shipping $10 5-13 Days 1. The delivery time listed above is for reference. Actual delivery time may vary. We will try our best to deliver items ASAP. 2. APO, FPO & DPO Addresses and Alaska & Hawaii states are not available for delivery currently. 3. When items are out of stock, items can be shipped from our factory after confirmation of the customer, which means it will take longer than usual. It will be 8-20 days. TAX & IMPORT DUTIES Import taxes, duties, and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination. The payment of these fees and taxes is the responsibility of the recipient and will not be covered by this website. For further details of charges, please contact your local customs office. CANCELLATION / CHANGES If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly. Once our warehouse has processed your order, we will be unable to make any changes. Please note that any orders that have already been packed or shipped cannot be cancelled. CUSTOMS & REGULATIONS You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country. .shipping-section { font-family: Arial, sans-serif; line-height: 1.6; } .shipping-section h2 { font-size: 24px; font-weight: bold; margin-bottom: 10px; } .shipping-section h3 { font-size: 20px; margin-top: 20px; margin-bottom: 10px; } .shipping-table { width: 100%; border-collapse: collapse; margin-top: 10px; } .shipping-table th, .shipping-table td { padding: 8px 12px; text-align: center; border: 1px solid #ddd; } .shipping-table th { background-color: #f4f4f4; font-weight: bold; } .shipping-section p { margin-bottom: 15px; } /* 使表格在手机端可左右滑动 */ .table-responsive { overflow-x: auto; -webkit-overflow-scrolling: touch; -ms-overflow-style: none; } .table-responsive::-webkit-scrollbar { display: none; }